The following constitute the terms and conditions to which applicants agree when purchasing an online course ("Terms & Conditions"). If you are agreeing to these Terms & Conditions not as an individual but on behalf of your company or other legal entity, then "Customer" or "you" or "your" shall refer to such entity and its affiliates, and you represent that you have the authority to bind such entity and its affiliates to these Terms & Conditions and you are binding your company to these Terms & Conditions. "We", "us" and "our" means Red Line Pharmacovigilance Limited. "We" and "you" shall each be referred to as a "Party" and together as the "Parties" in this Agreement. If you do not have such authority, or if you do not agree with these Terms & Conditions, you must not accept these Terms & Conditions and may not use any of the online materials provided by us. We reserve the right to review and update these Terms & conditions periodically at our sole discretion.

By accepting this agreement, either by clicking a box indicating your acceptance or by purchasing an online course that references this agreement, or by using or accessing our training material, you agree to be bound by the terms of this agreement.


Online courses can be purchased via the shop available on our website, or directly with our online training co-ordinator. On purchase of the online course, you will receive an automated email summarising your purchase and an invoice for the purchase.


If you purchase the course online, payment will be collected via WorldPay’s secure online payment system. Otherwise payment can be made by check or bank account transfer. In all cases, payment must be received prior to starting the online course. If you elect to pay the fees via WorldPay, all major credit and debit cards are accepted. A receipt will be sent to you by email from WorldPay confirming payment. WorldPay will receive the information needed to verify and authorise your payment card and to process your order and is under strict legal and contractual obligations not to disclose this information to third parties. Please note that if you do not provide accurate details (including type of card and number) or if your credit card company does not authorise payment, your application will be deemed void. We will not accept any liability for costs incurred as a result of applications deemed void in this manner. Sales taxes (VAT, TVA etc.), if any, are charged at the applicable rate depending on the product and/or customer.


You may not allow anyone else to access the online courses via your log-in details. You may not copy or share any of the training materials.


We do not accept responsibility for anyone acting as a result of information in, or views expressed on, our training courses including course materials.

To the maximum extent permitted by law, we shall not be liable for any loss of use, lost or inaccurate data, failure of security mechanisms, interruption of business, costs of delay or any indirect, special, incidental, reliance or consequential damages of any kind (including lost profits), regardless of the form of action, whether in contract, tort (including negligence) strict liability or otherwise, even if informed of the possibility of such damages in advance. To the maximum extent permitted by law, our aggregate liability to the other shall not exceed the amount actually paid by you for the online training giving rise to a claim.


We ensure that all our online training courses are prepared diligently and in a good, workmanlike, timely and professional manner consistent with industry standards. We do not warrant that the provision of any content online will always be available or be uninterrupted, timely or error free, that defects will be corrected or that such content is secure or free from bugs, viruses, errors and omissions.


Both Parties agree to defend, indemnify, and hold harmless the other Party and its directors, officers and employees from and against any demands, damages, or liabilities (including reasonable attorneys' fees) arising from a third party claim that the indemnifying Party caused bodily injury (including death) or damaged real or tangible personal property.


All Training Material is owned by us. All intellectual property rights in all Training Material available, including the design, graphics and text of all printed materials and the audio of all webinars and podcasts, are owned by us. When you are given access to the Training Material, you are granted a non-exclusive, non-transferable, revocable licence to use the Training Material. No Training Material may be copied, reproduced, uploaded, posted, displayed or linked to in any way, in whole or in part, without our prior permission. Any such use is strictly prohibited and will constitute an infringement of our intellectual property rights. We provide a continuous check on the consistency and quality of training materials.


Once you have purchased an online course the fee is non-refundable. If you cancel any online course you will not be entitled to any refund.


Except as otherwise set forth in these Terms & Conditions, each party may disclose to the other party certain confidential information under these Terms & Conditions. Each party agrees that all code, inventions, know-how, business, technical and financial information or any information specifically designated as confidential or that would be understood to be confidential or proprietary by a reasonable person disclosed to such party ("Receiving Party") by the disclosing party ("Disclosing Party") constitute the confidential property of the Disclosing Party ("Confidential Information"). Any of our technology, any commercial terms (including pricing) of these Terms & Conditions and any performance information relating to the products shall be deemed our Confidential Information without any marking or further designation. Except as expressly authorised herein, the Receiving Party will use (and will ensure that its employees, Affiliates, agents, contractors and any approved third parties use) reasonable efforts (which shall be no less than the efforts used to protect its own confidential information of a similar nature) to prevent the disclosure of any Disclosing Party's Confidential Information for any purpose other than providing the training contemplated by these Terms & Conditions unless authorised by the Disclosing Party. The Receiving Party's nondisclosure obligation shall not apply to information which the Receiving Party can document: (i) was rightfully in its possession or known to it prior to receipt of the Confidential Information; (ii) is or has become public knowledge through no fault of the Receiving Party; (iii) is rightfully obtained by the Receiving Party from a third party without breach of any confidentiality obligation; or (iv) is independently developed by employees of the Receiving Party who had no access to such information. The Receiving Party may also disclose Confidential Information if so required pursuant to a regulation, law or court order (but only to the minimum extent required to comply with such regulation or order and with advance notice to the Disclosing Party).


You are contracting with Red Line Pharmacovigilance Limited and are subject to the applicable laws as set out in England.

Force majeure. Neither party shall be liable to the other for any delay or failure to perform any obligation under these Terms & Conditions (except for a failure to pay fees) if the delay or failure is due to unforeseen events which are beyond the reasonable control of such party, such as a strike, blockade, war, act of terrorism, riot, natural disaster, failure or diminishment of power or telecommunications or data networks or services, or refusal of a license by a government agency (each a "Force Majeure Event").

Entire Agreement and severability. This Agreement is the entire agreement between you and us relating to the training and supersedes all prior or contemporaneous oral or written communications, proposals and representations with respect to the training or any other subject matter covered by these Terms & Conditions. If any provision of these Terms & Conditions is held to be void, invalid, unenforceable or illegal, the other provisions shall continue in full force and effect.

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